Rob Herman CPIM, CSSBB
Continuous Improvement Change Agent
Effective & Efficient Solutions LLC
Principles for sustainable change
All 3 pillars are critical to a sucessful and sustainable transformation to a Continuous Improvement Culture. A Change Agent...
Methodologies
(CI & Lean tools)
Enterprize Alignment
Mindsets, Behaviors, Capabilities
Enterprize Alignment to support the effective use of the tools
•Clear alignment of roles and responsibilities within and across functions to drive performance
•Performance management focused on key value drivers and real-time problem resolution
•Visual tools to manage performance at all levels
•Incentive systems that encourage and reward desired behaviors and results
The Lean- 6 Sigma tools to identify and eliminate waste
•End-to-end system design to ensure fast, high-quality, cost-effective delivery to customers
•Demand-driven (“pull”) operations to reduce lead time and optimize fixed assets and inventory
•Standard Work and 1-piece flow to reduce variability and eliminate waste
The business culture and readiness for change to ensure sustainability
•Managers that understand issues and lead change
•Supervisors that engage in problem solving
•Workers that feel supported and motivated
•Entire organization focused on continuous improvement and accountable for results
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Must be able to install changes to the management systems in the business
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Must be able to teach the producing organization “the new way of life”
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Must be able to influence management to drive and own the change